Privacy Policy
1. Introduction
Renaissance On The Ocean Realty (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy outlines how we collect, use, store, and disclose your personal information.
2. What Information We Collect
We may collect and hold personal information including but not limited to:
- Full name
- Email address
- Phone number
- Business or company name
- ABN or ACN
- Financial and accounting records
- Tax file numbers (TFNs), where authorised
- Any other information relevant to our services or required by law
We only collect sensitive information (such as your TFN) where it is necessary for the provision of our services and where you have provided consent.
3. How We Collect Information
We collect personal information in various ways, including when:
- You contact us through our website, email, or phone
- You submit an online enquiry or form
- You provide information during meetings, consultations or through onboarding
- You engage us for accounting or advisory services
- You subscribe to our newsletters or updates
4. Why We Collect Your Information
We collect your personal information to:
- Provide accounting, tax, and business advisory services
- Respond to your enquiries and provide support
- Comply with our legal obligations (e.g., ATO reporting)
- Improve our website and services
- Send updates, newsletters, or service-related communications (you can opt out at any time)
5. How We Store and Protect Your Information
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes:
- Secure digital systems with restricted access
- Password-protected devices and platforms
- Regular software and data backups
- Confidentiality agreements with staff and contractors
If information is no longer required, we take steps to de-identify or securely destroy it.
6. Disclosure of Your Information
We may disclose your personal information to:
- Regulatory bodies such as the ATO or ASIC
- Our authorised staff, consultants, or contractors
- Third-party software providers (e.g. Xero, MYOB, QuickBooks)
- Legal, financial or business advisers (where authorised)
We do not sell or rent your personal information to third parties.
7. Accessing and Updating Your Information
You may request access to or correction of your personal information by contacting us at the details below. We will respond within a reasonable time and in accordance with applicable laws.
8. Cookies and Website Analytics
Our website may use cookies and tracking tools (such as Google Analytics) to improve performance and user experience. These tools do not identify users personally but may collect general data about your browsing behaviour.
You can choose to disable cookies through your browser settings.
9. Third-Party Links
10. Changes to This Privacy Policy
We may update this policy from time to time to reflect changes in law or our business practices. The latest version will always be available on our website.
11. Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact:
Renaissance On The Ocean Realty
Email: [email protected]
Phone: 0123 456 789
Website: https://renaissanceontheoceanrealty.com/